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"The Devil's in the Details" - How Dentists Can Get Paid Faster (And What They Deserve) (feat. Monica Cappelli)

Dan BrianDan Brian
August 13, 2024
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"The Devil's in the Details" - How Dentists Can Get Paid Faster (And What They Deserve) (feat. Monica Cappelli)

Monica Capelli, founder and CEO of Rev Systems, discusses revenue cycle management for dental practices in Episode 20 of "The Dental Domination Podcast." From the importance of claim filing best pract...

Monica Capelli, founder and CEO of Rev Systems, discusses revenue cycle management for dental practices in Episode 20 of "The Dental Domination Podcast." From the importance of claim filing best practices to pursuing outstanding claims, implementing pre-payment systems, and everything in between, Monica provides a roadmap you can implement in your dental practice to get paid faster — and get the money you deserve! Don't miss this episode — a must-listen for any dentist owner looking to improve revenue cycle management and build a more profitable practice.

KEY TAKEAWAYS

  • Collecting correct patient demographics and conducting detailed verifications are essential for getting paid consistently.
  • Filing claims cleanly and including attachments and notes the first time around can prevent delays and denials.
  • Implementing pre-payment systems, such as capturing credit card data, can help stop the bleeding on accounts receivable.
  • Outsourcing revenue cycle management can be more cost-effective and efficient for dental practices.
  • Symptoms that indicate a need for improved revenue cycle management include low collection compared to production, dissatisfaction among associates, and a lack of trained team members.

NEXT STEPS

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InsurancePodcastPractice Management
Dan Brian

About the Author

Dan Brian

Co-Founder & Director of Client Services, DentalScapes

Dan Brian is co-founder and Director of Client Services at DentalScapes. A recognized early adopter of AI in dental marketing, Dan has been experimenting with and deploying AI tools since before they became mainstream — from AI-assisted content and Generative Engine Optimization (GEO) to predictive campaign analytics. He leads DentalScapes' marketing education programs for practice owners, including The Dental Marketing Mix podcast and The Dental Domination Program book.

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