Privacy Policy

1. Introduction

DentalScapes LLC ("DentalScapes," "we," "our," or "us") is committed to protecting the privacy of visitors to our website and clients who use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.dentalscapes.com or engage with our digital marketing services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you:

• Fill out a contact form or request a strategy call
• Subscribe to our email newsletter or podcast updates
• Communicate with us by email or phone
• Engage us as a client

This may include your name, email address, phone number, practice name, and any other information you choose to share.

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address and approximate geographic location
• Browser type and operating system
• Pages visited and time spent on each page
• Referring URLs
• Device identifiers

This information is collected through cookies, web beacons, and similar tracking technologies.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule strategy calls
• Provide, operate, and improve our marketing services
• Send you marketing communications you have opted into
• Analyze website traffic and user behavior to improve our site
• Comply with legal obligations
• Protect against fraud and unauthorized access

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

We may use third-party analytics services (such as Google Analytics) that use cookies to help us analyze how users interact with our website. These third parties have their own privacy policies governing the use of this information.

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website and delivering our services (e.g., email delivery, CRM software), subject to confidentiality agreements
• Legal authorities when required by law, court order, or governmental regulation
• Business successors in the event of a merger, acquisition, or sale of all or a portion of our assets

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly
• Request restriction of processing in certain circumstances

To exercise any of these rights, please contact us at hello@dentalscapes.com.

8. Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last updated" date. Your continued use of our website after any changes constitutes your acceptance of the revised policy.

12. SMS / Text Messaging Policy (A2P 10DLC)

Program Description

DentalScapes may send SMS and MMS text messages to dental practice owners and their staff who have voluntarily opted in to receive communications from us. Message types include, but are not limited to: appointment and strategy-call reminders, follow-up messages related to our marketing services, educational content, promotional offers, and transactional notifications related to your engagement with DentalScapes.

How We Collect Your Phone Number and Obtain Consent

We collect your mobile phone number only when you voluntarily provide it — for example, by submitting a contact form, scheduling a free strategy call, or otherwise engaging with our services. By providing your phone number and affirmatively agreeing to receive text messages (such as by checking a consent checkbox), you expressly consent to receive recurring automated text messages from DentalScapes at the number provided. Consent is not a condition of purchase or use of any DentalScapes service.

At the point of opt-in, we clearly disclose: (a) the DentalScapes brand name, (b) the nature and purpose of the messages you will receive, (c) that message frequency may vary, (d) that standard message and data rates may apply, and (e) how to opt out at any time.

Message Frequency

Message frequency varies based on your interactions with us and the services you have requested. You may receive up to a few messages per month. We will never send unsolicited bulk promotional messages.

Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier plan. DentalScapes does not charge any additional fees for SMS communications.

How to Opt Out

You may opt out of receiving text messages from DentalScapes at any time by replying STOP to any message we send. We also honor the keywords UNSUBSCRIBE, CANCEL, END, and QUIT. Upon receipt of a valid opt-out keyword, we will send you a single confirmation message and will not send any further text messages unless you choose to re-subscribe.

How to Get Help

Reply HELP to any message for assistance, or contact us directly at hello@dentalscapes.com. We will respond promptly to all support inquiries.

Data Use and Sharing Restrictions

Phone numbers and SMS opt-in data collected for our text messaging program are used solely to deliver the messages you have consented to receive. We do not sell, rent, share, or transfer your mobile phone number or SMS opt-in consent to any third party for their own marketing or promotional purposes. Phone numbers may be shared with our SMS platform provider (acting as a service provider on our behalf) solely for the purpose of message delivery, and such providers are contractually prohibited from using your data for any other purpose.

Carrier Liability Disclaimer

Mobile carriers (including but not limited to T-Mobile, AT&T, and Verizon) are not liable for delayed or undelivered messages. Message delivery is subject to carrier network availability and conditions beyond our control.

Supported Carriers

Our SMS program is supported by all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, and regional carriers. Carrier support may vary.

13. Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or our SMS messaging program, please contact us:

• Email: hello@dentalscapes.com
• Website: www.dentalscapes.com/contact